Friday, June 8, 2012

Kaplan English teachers vote Guild, despite intense campaign

Newspaper Guild Press Release 06-07-2012

 Pay rates as low as U.S. minimum wage

New York City-based teachers of English as a second language at the Washington Post Co.'s  educational subsidiary, Kaplan Inc., voted today for workplace representation by the Guild, becoming the company’s first U.S. employees to unionize.Kaplan International Center's facility in Manhattan's East Village
In a government-supervised election, the teachers, based at the three Manhattan facilities of Kaplan International Centers, voted for the Guild by a 2-1 margin (56 to 28), despite an intense anti-union campaign by management that included a steady stream of leaflets and regular work-time meetings with managers and outside consultants, all urging them to vote no.
“These are professional employees, many with masters degrees, who are paid at an assortment of illogical hourly rates as low as the $7.25 federal minimum wage,” said Guild President Bill O'Meara. “They know they should be treated better and they deserve a lot of credit for maintaining their focus through Kaplan's incredibly intense campaign.”
The National Labor Relations Board, which conducted the election, is expected to certify the Guild as the bargaining agent for the group of about 95 teachers after seven days. No other Kaplan teachers in the United States are union-represented. The results require Kaplan to bargain in good faith with the Guild for a contract covering the teachers’ employment terms.
A group of the Kaplan ESL teachers approached the Guild several months ago seeking help not only in raising their pay, but in bringing some clarity to their confusing compensation system and in getting benefits, like paid time off for sickness and vacations.
“This is, of course, a great day for teachers at Kaplan,” said Kaplan teacher Danny Valdes. “But I hope that this shows teachers that we can increase standards industry-wide by coming together to organize.”

New York-based Kaplan Inc., with $2.5 billion in revenues last year, was founded in 1938 by Stanley Kaplan and provides higher education programs, professional training courses, test preparation materials and language instruction around the world.

Wednesday, June 6, 2012

Just Imagine

The Guild sent the following email to all Kaplan teachers earlier today. Please feel free to comment in the section below.

Just imagine: a better future is within your reach.

A chance to have a voice in your workplace, to be able to bargain for things like a commonsense pay scale, sick pay and vacation time – it’s all going to be at your fingertips when you vote on Thursday. You will be exercising the most democratic right you have on the job—the right to organize with one another for better pay and working conditions.

Since the June 7 Guild election was set about a month ago, we’ve held our emails to a minimum. We’ve kept a very respectful distance and let you get the information yourselves, as many of your co-workers have already done. Despite the misleading, false and even illegal things Kaplan executives have said about us, we haven’t badmouthed the company or its managers. After all, when this election is over, we expect to deal with them, and there’s no point in needlessly poisoning the atmosphere. When Kaplan’s parent, the Washington Post Co., owned Newsweek magazine (where the Guild represents editorial employees), we had a good working relationship with management. There’s no reason we can’t get along with Kaplan managers too.

Kaplan, on the other hand, has hired one of the premier union-busting firms in the country, Jones Day. At this point, the company has surely racked up a bill in the tens of thousands of dollars to try to keep KIC union-free. This is why you’ve been inundated with flyers, shuttled off to meetings with “impartial experts,” had you classes cancelled and doubled up, inconveniencing your students and fellow co-workers and pressured to the point where some teachers have left meetings crying. Hey, we heard the sandwiches were good, but doesn’t it tell you something when management has to try this hard to keep the Guild out?

Unfortunately, these kinds of things often happen in campaigns like this. Managers get increasingly desperate and testy before an election. They are under an incredible amount of pressure from the company to keep you from organizing. At times, they have said and done things that crossed the line. For example, it’s illegal to suggest that they will improve conditions if you reject the Guild, but will steadfastly refuse to make anything better if you go with the Guild (how can you have it both ways?). We’ve notified the National Labor Relations Board and management has responded by cleverly trying to cover up its tracks. Again, these things happen.

No matter how many times managers have told you otherwise, they will not make things better if the Guild just goes away. Are you supposed to believe if you “give the company a year,” as they’ve suggested, that they’ll provide you with the benefits and pay you deserve, when they have no obligation to do so?

Let’s remember why and how we got here.

- For years, you’ve worked under conditions unsuited to the professionals that you are. Not only has Kaplan lowered teaching pay in recent years, but it uses a needlessly complex pay scheme that nickels and dimes you with rates as low as the $7.25 hourly federal minimum wage.

- Because your managers discourage you from putting in for all of the time you need to prep for classes, you often wind up working for free. This is considered wage theft.

- When you’re sick you’ve got no choice but to bring your germs to class, or lose a day’s pay.

- If you want a week or two off each year, it’s at your expense. Holiday pay? Forget about it.

- You’ve been forced to take an uncompensated “float week,” despite Kaplan charging students for that week.

- You’ve been double-banked into full-time hours while being treated as a part-timer without full-time benefits. Management did this for years to avoid paying overtime.

- For those who want full-time employment, you’ve been told there aren’t enough hours, while management hires an endless pool of new teachers at part-timers.

- Co-workers of yours have disappeared off the schedule, many without notice or cause. When you’ve reached out to them, you’ve found there had been few, if any, attempts to progressively discipline or assist them.

And these are just a few of the unprofessional working conditions at Kaplan that have festered for years. There was no reason to believe management would ever fix them. And so, several teachers decided to do something about it. They checked out the Guild. They checked out a union that represents teachers. They decided to go with us. And we’re glad they did. A large majority of Kaplan ESL teachers quickly agreed. They showed their support by signing cards designating the Guild as their workplace representatives.

The New York Guild has more than 2,800 members, mostly at news organizations like The New York Times, Thomson Reuters, Consumer Reports and Time Inc. We also represent employees who work for Standard & Poor’s, in retail and even for another union. As far as we know, New York Guild members are overwhelmingly satisfied with the service they’re getting, and that includes members currently embroiled in difficult contract negotiations. Do we represent teachers? No, we represent professional workers. Most of their needs are similar, and we know you’ll soon agree. And to the small degree that they’re not, we learn very fast.

At the Guild, we're as passionate about improving workers' lives as you are about teaching. It's what we do for a living and we're proud of it. Our function is to facilitate. You'll elect your representatives, you'll discuss and vote on your proposals and we'll help you get them. We know the nitty gritty about benefit plans, employment terms and negotiating. We have have the expertise and the resources, but you'll be calling the shots.

Despite what Kaplan’s lawyers have said about the Guild not being able to promise you anything, here are some guarantees we can give you if the Guild is voted in on June 7: 

- You will elect colleagues who will represent your interests and sit at the bargaining table alongside someone from the Guild.

- Every teacher will be asked for bargaining priorities and proposals and will get to discuss and vote on the package that goes to management.

- A contract settlement will have to be approved by a majority of your colleagues on the bargaining team.

- A contract settlement must be ratified by a majority vote open to all teachers.

- No Guild contract will deny you the right to negotiate higher pay or to deal directly with your supervisor about operational issues like scheduling.

Collective bargaining can be challenging, yes, but it beats the alternative. That’s why union members make 29 percent more than nonunion workers on average. If collective bargaining weren’t so critical to the terms and conditions of your employment, do you really think management would be freaking out over it?

Kaplan is not the first, nor will it be the last, company to claim it doesn’t “need to agree to anything at the bargaining table.” But here are the facts: every Guild contract provides for time off, sick days, vacation, health insurance, just cause and grievance and arbitration procedures. Will Kaplan be the first company to break that standard? We highly doubt it.

As most of your co-workers have already made clear, without a union Kaplan management is free to fire you at will and has ZERO obligation to discuss your terms and conditions of employment. As the Kaplan Handbook states: “Employment at Kaplan is at-will. Kaplan reserves the right to modify, supplement, deviate from or rescind this [Handbook] at any time, with or without notice, as it deems appropriate in its sole and absolute discretion.”

After the votes are counted on June 7, all of this will change. June 8 will truly be a new day. You won't be at-will employees anymore. You'll have the right to bargain. And from that, all things are possible.

Imagine that!

In Unity,



The Newspaper Guild of New York
Local 31003, CWA

A Brief Response to Oliva's Speech (and a recent flyer)

In yesterday’s meeting, Oliva mentioned the possibility of economic trouble in the Eurozone. The teachers and the business have weathered similar things in the past—student fears of the swine flu epidemic, the 2008 economic crisis, the less robust than usual Japanese economy. Last year during the Spanish crisis, there was  surprisingly more Spanish students than ever. More importantly, if the Eurozone changes cause problems for enrollment, it will cause them with or without unionization. I would rather face those problems with a union than without.

The Union contract for the Kaplan school in Vancouver has been circulating around the 3 branches, and has been brought up a meeting. Oliva states that the Vancouver school has difficulties, but apparently this is due to low enrollment—an issue that we certainly don't have in NYC. In fact the three New York schools are likely among KIC's largest and most profitable. We all know the economic and business culture of Canada and KIC Vancouver may be different, but this contract is an example of what Kaplan's corporate office has agreed to through collective bargaining. Corporations generally aren't looking to agree to things that will trigger their financial ruin.

Similarly teachers at a KIC branch in Australia make $42 AUD/hr ($41.63 USD). While Australia may also have a different business climate, Kaplan has chosen to expand into these regions because they believed it would be profitable. While these countries have strong pro-labor cultures, they maintain successful economies and high standards of living.

A Kaplan flyer yesterday mentions that membership in the Newspaper Guild has gone down. Declining unions membership is a trend that has been happening all over the country for the past few decades. This trend closely parallels the expansion of the wealth gap in the U.S. and the disappearing middle class. An opinion piece in today's New York Times addresses this very issue, as did a piece in Washington Post Company's own Slate.

The flyer also discusses the salaries of high-ranking Guild officials, which are hardly astronomical. Kaplan recently gave a $76 million dollar golden parachute given to the CEO of Kaplan Education. This is enough to pay the salaries of 2,500 Kaplan ESL teachers at around $30,000 per year. The Kaplan flyer accused the guild of the atrocious crime of paying none of their workers less than $40,000 per year(!) To me, $40,000  per year sounds like just a decent living wage.

It may be a little late in the game for this, but I'd like to see a flyer that has the salaries of every Kaplan executive juxtaposed with the salaries of the teachers.

Tuesday, June 5, 2012

Why?


Why couldn't we (teachers) just have sat down together and had a conversation about whether voting for a union was a good idea or not?

We're all educated adults here. Joining a union or not has to be a dispassionate choice. The only question on the table: Will we be better off financially with union representation or no?

I would have loved to have this conversation with every single person I work with. I'm generally not a very social person, but through this I feel like I've built stronger connections with every single teacher at my school, and look forward to continuing these relationships no matter what the outcome of the vote is on Thursday.

The secretive nature of how this thing started upset a lot of people at the start. We could have recovered from this however; the signing of union cards only made possible for the election to be held. We still could have had healthy discussions for over a month about how we should vote.

But instead, people got so inundated with KIC's propaganda and fed up with overly tense meetings with management that many just got completely turned off from even talking about it. As someone who feels strongly that membership into the Newspaper Guild will be beneficial for every teacher, this has been quite maddening.

It's not maddening because we don't share the same point of view, it's maddening because most of us don't even understand why we have different views.


Anyone who looks at the comment sections on this blog can see that we are not having a real dialogue about this issue. Just to be clear: I 100% blame KIC upper-management's anti-union strategy for this lack of understanding we have. Not the managers we see every day, but these people that we don't see. Who are they? We know David Jones' name of course, because we all got an email from him as he was suddenly very interested in how we were all doing...

Their strategy has poisoned our workplace by creating an atmosphere of fear, and muddied our conversations with misinformation.


These people have somehow also convinced our managers to take this personally, when it in fact has nothing to do with them. Since they're taking things personally, they've been able to make appeals to emotion about why a union will be bad. Due to their position as our superiors, I feel completely patronized by this. Plus, when our managers' superiors are spending hundreds tens of thousands of dollars for lawyers from Jones Day and obviously putting pressure you to get us to vote "no", playing out this farce of "we just want you to have all the information" is just incredibly insulting to my intelligence. Maybe I'm simple-minded in this regard, but I still am having a hard time believing I work for a company that would feed me such obvious propaganda and not think that I have the mental capacity to see through it.

By the way, KIC managers, if you are reading this, this is how you sound to me at meetings:

"Don't vote for a union, or we will be sad. We know what's best for you anyhow, because we have all the right information. You're simply not capable of finding and processing information like we are, so let us do it for you, OK? And all of you who are supporting a union, how could you bring this immoral organization into our sacred workplace? You should be ashamed of yourselves for wanting to collectively bargain a contract with KIC!"


Despite all of this, I still respect my managers and actually like them a lot as people. And despite whatever you've been told, you will still have the ability to advocate for us since guild contracts are very clear that they only set minimums. 

If we vote "yes" however, you should be secretly happy: Instead of you shouldering all the burden, we will have the ability to advocate for ourselves as well.

Monday, June 4, 2012

An example of a Kaplan union contract

We recently received a copy of the union contract Kaplan signed with the teachers at their school in Vancouver.

Some high points include:
- 4 weeks paid vacation per year
- 10 paid holidays
- 5 sick days
- 2 personal days
- 3 bereavement days for immediate family
- $5000 extra annually for anyone with a DELTA or applicable master's degree.
- $300 per quarter if students do 90% or more 4's and 5's on the exit survey.

In this contract, there are two varieties of teachers: 22.5 teaching hours per week and 30 hours per week. There's also very logical approaches to subs and temporary teachers, i.e. while temporary teachers don't receive vacation benefits, etc. they do receive 4% more salary in lieu of that.

If I taught 22.5 hours per week, under this contract, as a teacher with four years experience, I would be making a base salary of $41,355 (Canadian) a.k.a. $40,166 USD.

We know there are differences between the labor climates in Canada and the U.S. but this gives us an idea of the kind of things Kaplan can offer while still turning a profit. 

To see a full copy of the contract, contact a teacher-organizer at your branch.

Saturday, June 2, 2012

Busted! Someone is Posing as a Teacher

The second name for this post could have been: "They must really think we're stupid."

Those of us who run this site have had a sneaking suspicion that not all the comments are actually from teachers. To test this theory, we recently installed a plug-in that can trace the locations of IP addresses to the general area they come from.

Today, June 2nd, from approximately 2:03-2:17 PM, there was only one IP address (81.94.195.202) looking at different pages. During this time, 3 comments appeared under the name "Skeptic":


That's a pretty serious accusation. If you can back it up you should go to the NLRB. If not then you have nothing, and you're setting up a Straw Man to stir up trouble for its own sake.

- Skeptic June 2, 2012 2:10 PM
I hope you're right and the union isn't trying to censor discussion. That would be very bad form.

What I would find really interesting is if we knew what they had before and, for a true comparison, factored in the dues money that had paid the union.

Then we'd have an accurate picture that would show if they did better or worse, although we still wouldn't know what they would have received from their company without having a union represent them.

I'm not anti-union, but as my screen name implies, I'm skeptical that the Guild can do anything for us that we can't do on our own merits. If we are going to pay for a service (representation) it should deliver tangible results.


Is the Guild willing to put guarantees of better pay and benefits in writing?



 I added the bold for emphasis. Note the use of the pronouns "us" and "we". This is interesting, since when I trace the IP address of this person, this is what I get:


Visitor Analysis & System Spec
Referring URL:
(No referring link)
Host Name:202-195-94-81.rackcentre.redstation.net.ukBrowser:Firefox 12.0
IP Address:81.94.195.202 — [Label IP Address]Operating System:MacOSX
Location:United Kingdom Resolution:1680x1050
Returning Visits:2 Javascript:Enabled
Visit Length:14 mins 1 sec ISP:Dedicated Server Hosting

Yes that's right, these comments didn't come from NYC, they came from the UK. I checked with teachers from the other 2 schools, and no one knows of any teacher currently on vacation in the UK. Who is in the UK though that may be interested in our efforts to unionize? The headquarters of Kaplan International, of course. 
 
Trying to pass yourself off as one of us is pretty low, KIC. 

You fail.

- "Teacher"


Friday, June 1, 2012

Divide and Conquer

Right now, our employer is holding meetings every day in the Midtown auditorium. These meetings are all under the usual guise of being for "informational" purposes, being conducted by "impartial" or "ambivalent" 3rd parties.

These are paid Union Avoidance experts, otherwise known as "union busters".

One of them may or may not have worked for the NLRB at some point, but they most definitely do not work for the NLRB now.* The NLRB is a government agency; they do not send people to "inform" workers in situations like this.*

*(Update #1: There seems to be a few different reports about how one of the presenters, Kia Stevens, is presenting herself. Among them:


- She works for or used to work for the NLRB

- She's a teacher of labor law somewhere
- She's a physical therapist who had a bad/good experience with unions


Very strange. Hopefully we will find out more tomorrow when all the vocally pro-union teachers are herded into a meeting together. If anybody has attended a meeting, post a comment about who she said she was to help clarify this.)


Update #2: LOL. I just realized something: Both Jay and Kia at our "training meeting" on Tuesday acknowledged Update #1 of this post, but yet said they had no idea when they were told that we were all pro-union people.


And we still don't know who the heck this Kia person is...unless we're just to believe our company would stick "a physical therapist who just knows a lot of about unions" next to a legal heavyweight like Jay to be to one to advise us about the NLRA and NLRB practices. They must really think we're stupid.

So far, these meetings have only been for people who Kaplan has deemed to be anti-union or undecided. People who have been vocally pro-union people have not been invited to attend. Some of us have asked to attend, and were turned down for "scheduling reasons". One Three even showed up at meetings asking to attend, and were turned away at the door. Kaplan has canceled other people's classes to have these meetings, yet many pro-union people who don't have a class at these times were not invited, even though it's in a large auditorium.

They may invite vocally pro-union people to a separate meeting next week. With us isolated from everyone else, they won't have to worry when we call out on their distortions and misrepresentations.


One distortion that has surfaced from these meetings is about the "Exclusive Representation" part of the NLRA. It's an attempt to scare people into thinking they will be giving up all their rights to the union. Here is what the NLRA really says:


REPRESENTATIVES AND ELECTIONS
Sec. 9 [§ 159.] (a) [Exclusive representatives; employees' adjustment of grievances directly with employer] Representatives designated or selected for the purposes of collective bargaining by the majority of the employees in a unit appropriate for such purposes, shall be the exclusive representatives of all the employees in such unit for the purposes of collective bargaining in respect to rates of pay, wages, hours of employment, or other conditions of employment.


This means that if we elect a union to negotiate a collective bargaining agreement for us, management must bargain the contract with that union. They can't go around the union or bargain with a different union. It says nothing about what can or can't happen after the collective bargaining agreement has been signed.

The NLRA, signed into law by FDR in 1935, is a fantastic document that is all about protecting workers' rights. Read it here:

https://www.nlrb.gov/national-labor-relations-act